[{"data":1,"prerenderedAt":627},["ShallowReactive",2],{"navigation-en":3,"/docs/essentials/troubleshooting":60,"/docs/essentials/troubleshooting-surround":620},[4,28],{"title":5,"path":6,"stem":7,"children":8,"icon":27},"Getting Started","/docs/getting-started","en/1.docs/1.getting-started/1.index",[9,12,17,22],{"title":10,"path":6,"stem":7,"icon":11,"children":-1},"Introduction","i-lucide-house",{"title":13,"path":14,"stem":15,"icon":16,"children":-1},"Hardware Specifications","/docs/getting-started/installation","en/1.docs/1.getting-started/2.installation","i-lucide-cpu",{"title":18,"path":19,"stem":20,"icon":21,"children":-1},"Quick Start Guide","/docs/getting-started/quick-start","en/1.docs/1.getting-started/2.quick-start","i-lucide-rocket",{"title":23,"path":24,"stem":25,"icon":26,"children":-1},"Training Programs","/docs/getting-started/usage","en/1.docs/1.getting-started/3.usage","i-lucide-activity",false,{"title":29,"path":30,"stem":31,"children":32,"icon":34},"Essentials","/docs/essentials","en/1.docs/2.essentials/0.index",[33,35,40,45,50,55],{"title":29,"path":30,"stem":31,"icon":34,"children":-1},"i-lucide-settings",{"title":36,"path":37,"stem":38,"icon":39,"children":-1},"Features Overview","/docs/essentials/features","en/1.docs/2.essentials/1.features","i-lucide-star",{"title":41,"path":42,"stem":43,"icon":44,"children":-1},"Mobile App","/docs/essentials/mobile-app","en/1.docs/2.essentials/2.mobile-app","i-lucide-smartphone",{"title":46,"path":47,"stem":48,"icon":49,"children":-1},"ANT+ Integration","/docs/essentials/ant-integration","en/1.docs/2.essentials/3.ant-integration","i-lucide-radio",{"title":51,"path":52,"stem":53,"icon":54,"children":-1},"Troubleshooting","/docs/essentials/troubleshooting","en/1.docs/2.essentials/4.troubleshooting","i-lucide-help-circle",{"title":56,"path":57,"stem":58,"icon":59,"children":-1},"Firmware Update","/docs/essentials/firmware-update","en/1.docs/2.essentials/5.firmware-update","i-lucide-download",{"id":61,"title":51,"body":62,"description":592,"extension":593,"meta":594,"navigation":614,"path":615,"seo":616,"stem":53,"__hash__":619},"docs/en/1.docs/2.essentials/4.troubleshooting.md",{"type":63,"value":64,"toc":580},"minimark",[65,82,87,198,202,242,246,298,302,353,357,427,431,477,481,529,533,542,560],[66,67,70],"callout",{"color":68,"icon":69},"warning","i-lucide-life-buoy",[71,72,73,74],"p",{},"Find solutions to common BeatBuddy Pro issues. Can't find your answer? Contact support at ",[75,76,77],"strong",{},[78,79,81],"a",{"href":80},"mailto:office@beatbuddy.pro","office@beatbuddy.pro",[83,84,86],"h2",{"id":85},"power-issues","Power Issues",[88,89,90,136,173],"accordion",{},[91,92,95,100,113,118],"accordion-item",{"icon":93,"label":94},"i-lucide-power-off","Device Won't Turn On",[71,96,97],{},[75,98,99],{},"Possible Causes:",[101,102,103,107,110],"ul",{},[104,105,106],"li",{},"Battery is completely drained",[104,108,109],{},"Charging port issue",[104,111,112],{},"Hardware malfunction",[71,114,115],{},[75,116,117],{},"Solutions:",[119,120,121,124,127,130,133],"ol",{},[104,122,123],{},"Place on wireless charger for at least 30 minutes",[104,125,126],{},"Try a different wireless charger",[104,128,129],{},"Check if charging indicator appears",[104,131,132],{},"Ensure proper alignment on charging pad",[104,134,135],{},"Contact support if issue persists",[91,137,140,144,155,159],{"icon":138,"label":139},"i-lucide-battery-low","Battery Drains Quickly",[71,141,142],{},[75,143,99],{},[101,145,146,149,152],{},[104,147,148],{},"Using sound mode continuously",[104,150,151],{},"Screen brightness too high",[104,153,154],{},"Bluetooth always enabled",[71,156,157],{},[75,158,117],{},[119,160,161,164,167,170],{},[104,162,163],{},"Use LED mode instead of sound for longer sessions",[104,165,166],{},"Reduce screen brightness in settings",[104,168,169],{},"Disable Bluetooth when not using mobile app",[104,171,172],{},"Check for firmware updates that may improve battery life",[91,174,177,183,187],{"icon":175,"label":176},"i-lucide-refresh-cw","Boot Loop Issue",[71,178,179,182],{},[75,180,181],{},"Symptoms:"," Device keeps restarting when powered on",[71,184,185],{},[75,186,117],{},[119,188,189,192,195],{},[104,190,191],{},"Disconnect from charger",[104,193,194],{},"Perform hard reset (hold two buttons simultaneously for 10 seconds)",[104,196,197],{},"If problem persists, contact support",[83,199,201],{"id":200},"display-issues","Display Issues",[88,203,204,223],{},[91,205,208,212],{"icon":206,"label":207},"i-lucide-monitor-off","Screen Not Visible",[71,209,210],{},[75,211,117],{},[119,213,214,217,220],{},[104,215,216],{},"Adjust brightness in settings",[104,218,219],{},"Check if screen is dimmed (press center button to wake)",[104,221,222],{},"Ensure device is not in training mode (screen dims automatically)",[91,224,227,231],{"icon":225,"label":226},"i-lucide-alert-circle","Display Shows Incorrect Information",[71,228,229],{},[75,230,117],{},[119,232,233,236,239],{},[104,234,235],{},"Reset device settings",[104,237,238],{},"Update firmware via mobile app",[104,240,241],{},"Perform hard reset if needed",[83,243,245],{"id":244},"button-issues","Button Issues",[88,247,248,270],{},[91,249,252,256],{"icon":250,"label":251},"i-lucide-mouse-pointer-click","Buttons Not Responding",[71,253,254],{},[75,255,117],{},[119,257,258,261,264,267],{},[104,259,260],{},"Clean buttons (ensure no water/debris)",[104,262,263],{},"Power cycle the device",[104,265,266],{},"Check if buttons are physically damaged",[104,268,269],{},"Contact support if hardware issue suspected",[91,271,274,283,287],{"icon":272,"label":273},"i-lucide-fast-forward","Fast Scrolling Not Working",[275,276,277],"note",{},[71,278,279,280],{},"Fast scrolling activates after holding button for ",[75,281,282],{},"2-3 seconds",[71,284,285],{},[75,286,117],{},[119,288,289,292,295],{},[104,290,291],{},"Hold button longer (2-3 seconds minimum)",[104,293,294],{},"Ensure button is fully pressed",[104,296,297],{},"Check device settings",[83,299,301],{"id":300},"connection-issues","Connection Issues",[88,303,304,329],{},[91,305,308,312],{"icon":306,"label":307},"i-lucide-bluetooth-off","Bluetooth Pairing Fails",[71,309,310],{},[75,311,117],{},[119,313,314,317,320,323,326],{},[104,315,316],{},"Ensure Bluetooth is enabled on mobile device",[104,318,319],{},"Restart both devices",[104,321,322],{},"Delete old pairing and try again",[104,324,325],{},"Update mobile app to latest version",[104,327,328],{},"Check device is within range (10 meters)",[91,330,332,336],{"icon":49,"label":331},"ANT+ Sensor Not Connecting",[71,333,334],{},[75,335,117],{},[119,337,338,341,344,347,350],{},[104,339,340],{},"Verify sensor supports ANT+ protocol",[104,342,343],{},"Check sensor battery level",[104,345,346],{},"Ensure sensor is in pairing mode",[104,348,349],{},"Reduce distance between devices (3-5 meters)",[104,351,352],{},"Check for radio interference",[83,354,356],{"id":355},"software-issues","Software Issues",[88,358,359,382,406],{},[91,360,363,368,372],{"icon":361,"label":362},"i-lucide-save","Settings Not Saving",[71,364,365,367],{},[75,366,181],{}," Device resets to default settings after power off",[71,369,370],{},[75,371,117],{},[119,373,374,377,380],{},[104,375,376],{},"Ensure device has sufficient battery",[104,378,379],{},"Update firmware (memory management improvements)",[104,381,135],{},[91,383,385,389],{"icon":59,"label":384},"Firmware Update Fails",[71,386,387],{},[75,388,117],{},[119,390,391,394,397,400,403],{},[104,392,393],{},"Ensure device has at least 50% battery",[104,395,396],{},"Keep device close to phone during update",[104,398,399],{},"Ensure stable Bluetooth connection",[104,401,402],{},"Ensure device is on wireless charger during update",[104,404,405],{},"Contact support for manual update",[91,407,410,414],{"icon":408,"label":409},"i-lucide-pause","Device Freezes",[71,411,412],{},[75,413,117],{},[119,415,416,419,421,424],{},[104,417,418],{},"Perform hard reset (hold two buttons for 10 seconds)",[104,420,263],{},[104,422,423],{},"Update firmware if available",[104,425,426],{},"Contact support if problem continues",[83,428,430],{"id":429},"training-issues","Training Issues",[88,432,433,455],{},[91,434,437,441],{"icon":435,"label":436},"i-lucide-play","Metronome Not Starting",[71,438,439],{},[75,440,117],{},[119,442,443,446,449,452],{},[104,444,445],{},"Check if program is selected",[104,447,448],{},"Verify tempo is set",[104,450,451],{},"Ensure device is not in menu mode",[104,453,454],{},"Try restarting the device",[91,456,459,463],{"icon":457,"label":458},"i-lucide-timer","Tempo Seems Incorrect",[71,460,461],{},[75,462,117],{},[119,464,465,468,471,474],{},[104,466,467],{},"Verify tempo setting on display",[104,469,470],{},"Check if program is correct (P1, P2, or P3)",[104,472,473],{},"Reset to default (1.30s) and test",[104,475,476],{},"Calibrate if needed",[83,478,480],{"id":479},"hardware-issues","Hardware Issues",[88,482,483,510],{},[91,484,487,492,496],{"icon":485,"label":486},"i-lucide-droplets","Water Damage",[71,488,489,491],{},[75,490,181],{}," Device stops working after water exposure",[71,493,494],{},[75,495,117],{},[119,497,498,501,504,507],{},[104,499,500],{},"Immediately power off device",[104,502,503],{},"Dry thoroughly (do not use heat)",[104,505,506],{},"Wait 24-48 hours before attempting to power on",[104,508,509],{},"Contact support for warranty claim if needed",[91,511,514,518],{"icon":512,"label":513},"i-lucide-shield-alert","Physical Damage",[71,515,516],{},[75,517,117],{},[119,519,520,523,526],{},[104,521,522],{},"Check warranty status",[104,524,525],{},"Contact support for repair options",[104,527,528],{},"Do not attempt to open device (voids warranty)",[83,530,532],{"id":531},"getting-help","Getting Help",[534,535,539],"card",{"color":536,"icon":537,"title":538},"primary","i-lucide-headphones","Contact Support",[71,540,541],{},"If you've tried the solutions above and the issue persists, contact our support team.",[543,544,545,554],"field-group",{},[546,547,550],"field",{"name":548,"type":549},"Email","contact",[71,551,552],{},[78,553,81],{"href":80},[546,555,557],{"name":556,"type":549},"Phone",[71,558,559],{},"+48 725-274-774",[561,562,563,566],"tip",{},[71,564,565],{},"When contacting support, please provide:",[101,567,568,571,574,577],{},[104,569,570],{},"Device model and firmware version",[104,572,573],{},"Description of the issue",[104,575,576],{},"Steps you've already tried",[104,578,579],{},"Photos/videos if applicable",{"title":581,"searchDepth":582,"depth":582,"links":583},"",2,[584,585,586,587,588,589,590,591],{"id":85,"depth":582,"text":86},{"id":200,"depth":582,"text":201},{"id":244,"depth":582,"text":245},{"id":300,"depth":582,"text":301},{"id":355,"depth":582,"text":356},{"id":429,"depth":582,"text":430},{"id":479,"depth":582,"text":480},{"id":531,"depth":582,"text":532},"Common issues and solutions for BeatBuddy Pro.","md",{"faq":595},[596,599,602,605,608,611],{"question":597,"answer":598},"Why won't my BeatBuddy Pro turn on?","Place on wireless charger for at least 30 minutes. If the charging indicator doesn't appear, try a different charger and ensure proper alignment. Contact support if the issue persists.",{"question":600,"answer":601},"How do I fix Bluetooth pairing issues?","Ensure Bluetooth is enabled on your phone, restart both devices, delete old pairing and try again, update the mobile app, and keep devices within 10 meters range.",{"question":603,"answer":604},"What should I do if the battery drains quickly?","Use LED mode instead of sound for longer sessions, reduce screen brightness, and disable Bluetooth when not using the mobile app. Check for firmware updates that may improve battery life.",{"question":606,"answer":607},"How do I perform a hard reset?","Hold two buttons simultaneously for 10 seconds. This will restart the device and can fix freezing or boot loop issues.",{"question":609,"answer":610},"Why isn't my ANT+ sensor connecting?","Verify sensor supports ANT+ protocol, check sensor battery, ensure sensor is in pairing mode, reduce distance to 3-5 meters, and check for radio interference.",{"question":612,"answer":613},"What if firmware update fails?","Ensure device has at least 50% battery, keep it close to your phone, maintain stable Bluetooth connection, place on wireless charger during update. Contact support for manual update if needed.",{"icon":54},"/en/docs/essentials/troubleshooting",{"title":617,"description":618},"Swim Tempo Trainer Help & Support","BeatBuddy Pro swim tempo trainer troubleshooting guide. Fix power, Bluetooth pairing, vibration, and charging issues.","qIov-_P3SFiDcbGw8SWFqk0UKmNQT68HwC6eGDoPp3Q",[621,624],{"title":46,"path":622,"stem":48,"description":623,"icon":49,"children":-1},"/en/docs/essentials/ant-integration","Connect BeatBuddy Pro with ANT+ compatible sensors.",{"title":56,"path":625,"stem":58,"description":626,"icon":59,"children":-1},"/en/docs/essentials/firmware-update","How to update BeatBuddy Pro firmware via Bluetooth OTA.",1777567225228]